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Customer Service
Customer Service
We want to make it easy for you to reach us when you need help or have questions/concerns, so we’ve given you the option of calling us TOLL FREE at 1-888-485-6632,
emailing us at info@italysuits.com, or contacting us via Skype at italysuits.
Inquiries are answered within 24 hours. If you have Inquiries will be answered within 24 hours and we are available 24 hours a day, 7 days a week to answer any question you might have. Don’t hesitate to be in touch!
Shipping
Worldwide Flat Rate Shipping
Everywhere, Anytime. We believe that no matter where you live, you deserve to enjoy unique Italian fashion. Every costumer of Casa Di Moda is offered the benefit of shipping at an easy, low flat rate:
everywhere, anytime. Due to our extensive worldwide operation, including multi-service agreement with UPS®, USPS®, Royal Mail®, Canada Post®, EMS®, and others, you can get your order
at the low prices you are used to from Casa Di Moda.
 Ordered with UPS service – click here to track your package online
Free Ground Shipping!
Nobody likes to find a bargain, only to discover exorbitant shipping costs! When regular ground shipping will suffice we offer free shipping guaranteed to arrive within 7-14 business days!
To take advantage of this special offer, just use one of the following coupon codes:
| FREESHIP1 |
For any order including at least one suit or jacket |
| FREESHIP2 |
For any order containing at least one pair of pants, one dress shirt, or one tie |
| FREESHIP3 |
For any order containing at least one undergarment |
Discounted Overnight Shipping
Sometimes you can’t wait the extra days and you need your order the next day. For this reason, discounted overnight delivery is our default shipping option. Yes, it sounds too good to be true, but all orders placed Monday through Friday
before 7:30 p.m. EST will ship out that same day for arrival the next business day. (Orders placed after 7:30 p.m. EST Friday and before 7:30 p.m. EST Monday will ship Monday for arrival on Tuesday.)
Check the countdown clock on the top of every page for order deadlines and delivery dates. There are some places where we are unable to ship overnight.
120% Price Guarantee
- Best Price Guarantee- ensuring our price is the lowest you find anywhere online.
- If you find an item for a lower price on another website within 30 days of the purchase date., we will refund you 120% of the difference between the lower price and our price.
- Terms: The item must be available for purchase and identical (features, style, size, color, quantity, etc) to the item on italysuits.com. If a web site or store, it cannot be an auction site, or paid membership club. Taxes (if any) and shipping charges (if applicable) will be included when calculating the price difference.
365-Day Return Policy
Our number one priority is to make sure you are satisfied with our superior quality products. We believe that whoever values quality deserves risk-free online shopping.
if you are not completely satisfied with your purchase, simply contact us for instructions on how to return your item.
- We guarantee your 100% satisfaction. If you are not happy with your purchase, we will be happy to accept a return.
- You can return your purchase for up to 365 days from the purchase date*. Products must be in the condition you received them and in the original box.
- Shipping charge is non-refundable. A restocking fee of 15% may be applied.
To Print return instructions form, click here.
Payment & Checkout
Thanks for Shopping with Casa Di Moda! To make your purchase as simple and easy as possible, please refer to the detailed store policies listed above.
After selecting a product and adding it to the shopping cart, you can click on the shopping cart logo in order to complete the purchase. At any point you can always return to the store to add more items to your cart before checking out.
FAQ's
For the Frequently Asked Questions page, please click here.
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